Jobs

IT Operations Lead

At Fluves, we deliver cutting-edge monitoring solutions for critical infrastructure in the offshore wind, water supply and chemical sectors. Our monitoring applications support clients worldwide, and as we grow, we are investing in stronger internal operations, clearer processes, and scalable tooling that help teams move quickly without breaking things.

We are looking for an IT operations lead to take hands-on ownership of our internal IT operations and enable the next stage of our growth. You will initially work in a small setup and help recruit one additional IT team member, creating an internal team of two as. You will divide operational responsibilities within this team and coordinate external consultants where specialist knowledge or additional capacity is required. You will work closely with our product engineering and DevOps IT team, report to the team lead of product development and IT and become the coordinator for internal tooling, support, operational security, and IT compliance initiatives.

This is a hands-on managerial role where you will both define direction and actively execute operational tasks. We are looking for someone who understands the needs of a growing SME, makes pragmatic decisions, and is comfortable both solving problems directly and improving how the work is organised. A part of the role will be supporting our compliance journey, maintaining the operational controls and evidence collection needed for ISO 27001 and aligning with evolving regulations such as GDPR, NIS2, and CRA.

YOUR ROLE

As a IT Operations Lead you will:

Corporate IT & infrastructure management

  • Manage the end-to-end lifecycle of corporate hardware (laptops, servers and peripherals) for both Windows and Linux environments.
  • Oversee user provisioning and de-provisioning (onboarding/offboarding), ensuring timely access rights and security compliance.
  • Administer our current core collaboration tools, define the future vision, including evaluating and, where it makes business sense, migrating to alternative providers.
  • Drive integration and convergence across tools such as HubSpot, Notion, Everhour to reduce fragmentation, streamline workflows, and improve data consistency.
  • Maintain, monitor and optimize network, Wi-Fi, and server environments.

ISO compliance & security operations

  • Ensure our organization uses tools and processes that comply with ISO 27001 and evolving regulations (e.g. GDPR, NIS2, CRA). You combine ownership with hands-on execution to keep these controls operational and tailored to the company needs as we scale.
  • Responsible for internal and external IT audits by maintaining accurate documentation and evidence trails to keep the ISO 27001 certification and adhere to other regulations (e.g. GDPR, NIS2, CRA).

User support

  • Act as the primary "go-to" person for IT-related inquiries and troubleshooting for our Ghent office and remote locations (currently: office in Taiwan).
  • Resolve hardware, software, and connectivity issues promptly with a focus on user satisfaction.
  • Set up an IT support intake. Document common issues and solutions to extend the knowledge base for the team.

Process improvement & ownership

  • Take full ownership of the corporate IT function and develop our corporate tooling landscape, including the further adoption of AI-supported workflows.
  • Define a clear strategy on in-house expertise versus outsourcing. Select and guide contractors to maximize the effectiveness.
  • Foster a culture of transparency by clearly communicating IT status, changes, and incidents to the wider team.

YOUR PROFILE

You are someone who combines technical expertise, ownership, and a pragmatic mindset. You have:

  • Experience: 3+ years in an IT operations management role, preferably in a small-to-medium enterprise (SME).
  • Cloud & collaboration: Hands-on experience with user identity management, cloud platforms and integration of business tools to support both Windows and Linux users.
  • Compliance mindset: Familiarity with ISO standards (particularly ISO 27001) and experience implementing operational controls (e.g. logging, access management, asset tracking).
  • Soft Skills:
    • Independence: You can work autonomously, prioritize your own workload, and take decisions with limited guidance while keeping relevant stakeholders informed.
    • Detail-oriented: Meticulous attention to configuration settings and documentation.
    • Transparent: Clear, honest, and proactive communication style.
    • Ownership: A "fix-it" attitude where you take responsibility for outcomes, not just tasks.
    • Continuous learner: You are eager to master new tools and adapt quickly to the changing landscape of IT operations and security.
  • Bachelor's degree in applied computer science, Information Technology, or equivalent practical experience

WHAT WE OFFER

  • A pivotal role in a growing company where your impact is immediately visible.
  • The autonomy to shape our IT strategy and processes.
  • Work from a comfortable office space close to Ghent city center with good connections for public transport and highway.
  • Competitive salary and benefits package, tailored to your experience.
  • The opportunity to grow with a company at an exciting stage: your work will shape how we scale with increased responsibilities and team scope.

How to apply

Send your CV and a short application note to jobs@fluves.com. In your note, please briefly explain:

  • Why you are interested in the role and in Fluves
  • How your experience and strengths match what we are looking for, as well as any areas where you would still need to grow
  • Why you are considering leaving your current position or making a career change
  • When you would be available to start
  • Your approximate salary expectations

After an initial screening, selected candidates will be invited for an introductory conversation. Candidates who progress to the next stage will then be invited for an in-person meeting at our Ghent office.

Please note: Incomplete applications will not be considered.

Fluves is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.